Privacy Policy

Last updated: 16 January 2026

1. Introduction

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit our website, make a booking, or purchase services from us.

By using this website, you agree to the terms of this Privacy Policy.

2. What information we collect

We may collect the following types of personal information:

  • Your name

  • Email address

  • Phone number

  • Billing address

  • Booking details and preferences

  • Payment information (processed securely via third-party platforms)

  • Any additional information you choose to provide via forms or communications

We do not store your credit card details on our servers.

3. How we collect personal information

We collect personal information when you:

  • Visit our website

  • Complete a contact or enquiry form

  • Make a booking via Acuity Scheduling

  • Make a payment via Stripe

  • Communicate with us by email or other channels

This information is collected through our website hosted on Squarespace and integrated third-party tools.

4. How we use your information

We use your personal information to:

  • Provide and deliver our services

  • Process bookings and payments

  • Communicate with you about your booking or enquiry

  • Send confirmations, updates, or service-related information

  • Improve our website, services, and customer experience

  • Meet legal and regulatory requirements

We will only use your information for purposes you would reasonably expect.

5. Third-party services

We use trusted third-party platforms to operate our business:

  • Squarespace – website hosting and form collection

  • Acuity Scheduling – booking and appointment management

  • Stripe – secure payment processing

These providers may collect, store, and process your information in accordance with their own privacy policies. We encourage you to review their policies directly.

Your personal information may be stored or processed outside Australia by these providers. We take reasonable steps to ensure your information is protected.

6. Disclosure of personal information

We do not sell or rent your personal information.

We may disclose your information:

  • To third-party providers who assist us in delivering our services

  • Where required by law or regulation

  • To protect our legal rights

All disclosures are made in line with privacy obligations.

7. Cookies and website analytics

Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Understand how visitors use our site

  • Support marketing and analytics activities

You can manage cookies through your browser settings.

8. How we store and protect your information

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure.

This includes:

  • Secure platforms and systems

  • Limited access to personal data

  • Reputable third-party service providers

No method of transmission over the internet is completely secure, but we take privacy seriously and follow best practice.

9. Accessing or correcting your information

You may request access to, or correction of, your personal information by contacting us using the details below.

We will respond within a reasonable timeframe.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

11. Contact us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact:

Gather Bulimba

Email: hello@gatherbulimba.com.au